Why is my fan not working on my gas fireplace?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Why is there soot on my logs?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Why is there pitting in Supercast™?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Why is my sliding tank door not sliding smoothly?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Why is my gas burner not lighting?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Why is my burner noisy or whistling?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Where can I use my Crystal Fire® Burner?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Where can I use my Crystal Fire® Plus Burner?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

Where can I use my OGC Fire Pit Table?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

When I push in the black sparker I don’t hear any sound?

If your fan does not seem to be operating correctly, it may need to be cleaned due to pet hair or other air debris. Use compressed air to clean the fan. Keep the fan from rotating while cleaning.

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