Product Support - Warranties
Gas Fire Pit Tables |
Warranties |
Ignition & electronics |
1 year |
Structural/Bases |
3 years, see Supercast section below |
Finish |
1 year |
Stainless steel burners |
Limited lifetime (10 years residential and 5 years commercial) |
Outdoor Gas Fireplaces |
Warranties |
Ignition & electronics |
1 year |
Structural/Bases |
3 years |
Finish |
1 year |
Stainless steel burners |
Limited lifetime (10 years residential and 5 years commercial)
|
Intrigue Outdoor Lantern |
Warranties |
Base |
1 year |
Glass |
30 days |
Indoor Fireplaces |
Warranties |
LED lighting, fan and heater system |
2 year |
Remote |
1 year |
Outdoor Furniture |
Warranties |
Framework |
3 year |
Cushions |
1 to 3 years |
Kenwood Benches |
1 year |
Outdoor Kitchens |
Warranties |
Complete |
1 year |
Stucco / Tile |
1 year |
Side-burner |
1 year |
Refrigerator & Compressor |
1 year parts & labor |
Structural |
5 year |
Accessories |
Warranties |
Tan protective fire pit & fireplace covers |
1 year |
Glass for glass wind guards |
90 day |
Glass wind guard brackets |
Limited lifetime (10 years residential and 5 years commercial)
|
Non-Combustible Mantels |
Warranties |
Finish |
1 year |
Structural |
3 year, see Supercast section below |
Supercast Concrete |
Warranties |
Finish |
1 year |
Structural |
1 year |
Non-structural hairline cracks |
Non-structural hairline cracks are possible, and shall not be considered a manufacturing defect. |