Q: Who Should Use the PRO Page?
A: The PRO page was designed for anyone with a passion for designing outdoor spaces, specifically those who want to incorporate outdoor fire into their design. This includes, but is not limited to: Landscapers, Architects, Designers, Builders, Contractors, Installers, and other Outdoor Living Professionals.
Q: What are the benefits of using the PRO page?
A: Individuals who create a PRO account get access to a wide variety of documents including Spec Sheets, CAD files, and more. Additionally, they can access one-on-one support from The Outdoor GreatRoom's technical support team. We also have several videos, documents, and blogs that cover everything from technical info and installation guides to design inspiration and more.
Q: What specific types of files can I find on the PRO page?
A: A PRO account allows access to CAD drawings, BIM files, SketchUp files, as well as technical specifications and documentation. These files can be downloaded and immediately used wherever they're needed!
Q: What types of educational resources are offered on the PRO page?
A: There are documents and videos that provide information ranging from installation and troubleshooting to safety and design inspiration. We'll continue to add educational blogs, videos, and other resources to the page, so always be sure to check back for new information!
Q: What type of support is available to PROs during projects?
A: In addition to the robust library of documents, videos, and resources, we have Customer Service and Technical Support available Monday to Friday from 8am to 4:30pm CT by phone at (952) 658-6730, email at sales@outdoorrooms.com / orders@outdoorrooms.com, or via live chat on our website. Our team can help with planning, ideas, technical support, and order questions.
Q: Why should a PRO choose Outdoor GreatRoom fire features for their projects?
A: A PRO should choose Outdoor GreatRoom fire features because we build with high-quality, durable outdoor-rated materials that are easy to order, easy to install, and easy to use. Most of our fire features can ship directly to job sites in less than 7 business days (the main exception being select colors, sizes, and styles of our Cove Collection, which have 7-week lead times). In addition, we have a team of real people who are passionate about fire and want to support projects from start to finish and remain a resource even after installation is complete.
Click here to Explore Outdoor GreatRoom Fire Features
Q: How do I sign up to be an Outdoor GreatRoom PRO and what does it cost?
A: To sign up, complete this form: PRO Account Sign Up. Sign up and accessing all the files is free! We don't charge you anything until you're ready to order something for your project.
